I have been serving on the board of OCH since I was first elected back in 2010. It is an honour for me to represent the City and OCH tenants. I have really discovered a passion with this board because housing is vital for everyone in our city. After sitting on the board for 5 years, it was a pleasure for me to take on the responsibilities of chairing the board in 2015. I take the role of chair very seriously. OCH is the City’s largest landlord with more than 15 000 units. OCH communities have become a true mix of the diversity that we find in Ottawa today. We are landlords for seniors, families, individuals, and newcomers. Moreover, we have an array of diverse buildings and unit sizes to ensure affordable units are adequately serving all demographics in our city.
I am proud of the transformation we have begun at OCH. A few years ago we embarked on developing a robust set of strategies, policies and workforce modernization to be Canada’s best public housing organization. We will continue to modernize to ensure our services are focused on the tenant experience (from material standards, to lease signing, to move in, to tenant support, to repairs). All groups at OCH are now aligned to ensure the organization delivers a high quality service, which you would expect from a good landlord.
Since the average age of our buildings is 50 years, it was important for the board to implement strategies to invest in the building portfolio. We did that by adopting the Dynamic Portfolio Management Framework. This framework allowed OCH management to see the real development, redevelopment and partnership with the housing sector, and the potential to build better/ greener units. In addition, it will serve to rejuvenate our buildings by building more units and offering mixed-income and mixed-use environments.
I am proud of the work OCH does to support the City of Ottawa, tenants and all communities. We are a 24 hours, 7 days a week, 365 days a year organization, and we are proud of our role in ensuring residents can have an affordable home in Ottawa.